What gets captured on new testimonials

Every new testimonial submission, video or text, captures four fields beyond the response itself. All four are required before the collection page allows the submitter to submit.

Star Rating: an integer from 1 to 5. The submitter picks it from a horizontal row of five stars before the testimonial body.
Submitter Name: plain text, captured for both video and text paths.
Submitter Email: plain text, captured for both paths.
Detailed-question prompts: if the campaign’s Detailed Questions field is configured, those non-empty lines appear under the main question as a “Try answering” bullet list to guide the submitter. Detailed questions are not separate answer fields; the submitter still gives one combined response.

These fields apply equally to the video testimonial and the text testimonial on a campaign.

Where the rating appears

Once a submission is captured, the star rating surfaces in two places:

Submission detail view: the rating appears near the top of the submission, next to the submitter name and date. It renders as a horizontal row of five star icons with the rated count filled.
Proof Library card: once a testimonial is approved, its proof card shows the same star-row treatment, sized to fit the card, alongside the campaign, submitter, and approval date.

The display matches between the two surfaces so reviewers see the same rating on the card as they do inside the detail view.

Legacy testimonials without ratings

Submissions captured before the new collection page launched do not have a star rating or, in the case of text, a captured name. These are referred to as legacy submissions and they are still fully usable.

The submission detail view shows a small No rating captured placeholder instead of an empty star row.
The Proof Library card renders without the star row rather than showing empty stars.
Other metadata (campaign, type, submitter where available, date) continues to display normally.

Legacy submissions are never re-prompted to backfill a rating or name. They remain in the library exactly as they were captured.

How the new fields surface to reviewers

When a reviewer opens a new submission, they see, in this order near the top:

Submitter name and email.
Submission date.
Star rating row.

Below that sits the response (the recording for a video testimonial, or the text body for a text testimonial) along with the main question and any bullet guidance the submitter saw. The rating is positioned where the reviewer can scan it without scrolling.

Validation rules

The collection page enforces these rules before a new testimonial submission can be sent for review:

Star rating is present and between 1 and 5.
Submitter name is not empty.
Submitter email is not empty.
For text testimonials, the response also meets the campaign’s Minimum and Maximum Characters.
For video testimonials, a recording has been completed.

If any rule fails, the collection page surfaces an inline validation message next to the field that needs attention and the submit action stays disabled.

What this means for past submissions

There is no backfill. Submissions captured before the new collection page launched stay as they are.

They will not be re-prompted to add a rating or name.
They will continue to appear in submission detail and the Proof Library, just without a star row.
New submissions made on the redesigned collection page always carry a rating, a name, and an email.

Over time the share of legacy items shrinks as new submissions arrive, but past submissions are never touched.