Verification is the gate
A reward only goes out after a submission is verified. Verification does not introduce a new kind of reward; it reuses the reward you already attached to the campaign. What changes is the path a reward takes after a submission passes.
Two things decide what happens: your reward-release policy and the reward’s delivery type.
Release policy: hold or automatic
Set at the workspace level in Settings > AI Verification (see Set up AI verification):
- Hold for human approval (Human in loop) (default): when the engine verifies a submission, its reward does not pay out on its own. The verified reward waits in Rewards → Activity until a person releases it.
- Release automatically on verified: the reward is queued for delivery as soon as a submission is verified, with no human step.
The policy applies to AI-verified submissions only. A reward you approve by hand always releases, whether the workspace is on hold or automatic. Manual approval has no hold.
Delivery type
Once a reward is released, how it reaches the advocate comes from the reward itself, not from verification:
- Automatic (connection): fires through a connected integration and is delivered without a human step.
- Manual by team: a person on your team completes the delivery.
- None: there is no reward attached, so a verified submission is simply done.
Where verified rewards are released
Under the Hold policy, verified rewards collect in Rewards → Activity. That is where you release them, rather than from the submission itself. Once released, an automatic reward is delivered through its connection, and a Manual by team reward is completed by your team.
Under automatic release, this step is skipped: verified rewards are queued for delivery straight away.
For how the Activity list and reward connections work, see Rewards.
How it plays out
Putting policy and delivery together:
| Policy | Delivery | What happens on verify |
|---|---|---|
| Hold | Automatic | Waits in Rewards → Activity. Once released, it is delivered through its connection. |
| Hold | Manual by team | Waits in Rewards → Activity. Once released, your team completes delivery. |
| Automatic release | Automatic | Queued for delivery on verify and delivered through its connection, with no human step. |
| Automatic release | Manual by team | Queued on verify, then your team completes delivery. |
| Any | None | No reward. The submission is simply verified. |
A manual approval (AI off, or you overriding a verdict) always releases the reward on approve, then follows the same delivery path.